Frequently Asked Questions

Simply Register your unit(s) on www.dpscondos.com/registration_form.php . 
Once we process your request, you will receive a Welcome Package with your specialized Addendum to your lease that gives your renter instructions on how to purchase the policy. You will also receive a LINK to post on your website if needed. That's it!  More questions?  Contact us at customer_service@dpscondos.com

Property Managers turn to Accidental Rental Damage Insurance to help them simplify and save by reducing the costs and administration associated with the sometimes problematic management of security deposits.

When guests purchase the plan, Accidental Rental Damage Insurance provides them with coverage if they accidentally damage the property or any of its contents during their stay, even if the damage was caused by their pet!

Guests no longer need to worry about when or how much of their security deposit will be returned. When they purchase the affordable Accidental Rental Damage Insurance, they no longer have to be concerned about writing a check or charging their credit card for hundreds of dollars to cover a security deposit. Having to write a check or tie up their credit card with a security deposit can be a reason for some potential guests to change their vacation plans.

By reducing the administration time and cost associated with collecting, managing and refunding guests’ security deposits, Property Managers can focus on what really matters - building their business.

Guests pay a flat rate of $69.00, which provides coverage up to $3,000.00.

Simply include text in your lease to state what your requirement is for the Security Deposit or if you would prefer them to purchase the Accidental Rental Damage Insurance to cover the unit up to $3000 of accidental damages. At the same time they could also have the option to purchase Travel Insurance as well. Refer to attached sample below for ideas on how to do this. The sample refers to North Carolina so you would need to alter it to your state. *** This is a sample only and we are not offering legal advice but only help in developing your own agreement.

     Sample_of_Lease_Clauses.pdf

You may simply download the form to mail or fax in. You may also obtain a claim form by contacting your property management group, if applicable.

Of course, the more information we have, such as receipts or pictures, the quicker the processing time.

Your satisfaction is priority so we try to pay claims as quickly as possible. The time frame varies depending on as soon as Travel Guard has all the documentation and confirms that it is a payable claim, Travel Guard will than pay this claim.

No, we depend on the owner of the property or the rental management group to inspect and report the damages.

No, there is no deductible with your policy.

The policy covers the renter for unintentional damages. It also covers personal theft for the renters property and pet damages. To review the complete description of coverage, you may download a copy of the policy.