About Security Deposit Protector
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| Q. |
Why offer Security Deposit Protector? |
| A. |
Property Managers turn to AIG Travel Guard’s Security Deposit Protector (SDP) to help them simplify and save by reducing the costs and administration associated with the sometimes problematic management of security deposits. |
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| Q. |
How does Security Deposit Protector work? |
| A. |
When guests purchase the plan, SDP provides them with coverage if they accidentally damage the property or any of its contents during their stay, even if the damage was caused by their pet! |
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| Q. |
How do your guests benefit from Security Deposit Protector? |
| A. |
Guests no longer need to worry about when or how much of their security deposit will be returned. When they purchase the affordable Security Deposit Protector plan, they no longer have to be concerned about writing a check or charging their credit card for hundreds of dollars to cover a security deposit. Having to write a check or tie up their credit card with a security deposit can be a reason for some potential guests to change their vacation plans. |
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| Q. |
How do Property Managers benefit from Security Deposit Protector? |
| A. |
By reducing the administration time and cost associated with collecting, managing and refunding guests’ security deposits, Property Managers can focus on what really matters - building their business. |
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| Q. |
How much does a guest pay when purchasing a Security Deposit Protector policy? |
| A. |
Guests pay a flat rate of $69.00, which provides coverage up to $3,000.00. |
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| Q. |
How do I make the Security Deposit Protector Plan available to my guests? |
| A. |
Making Security Deposit Protector available is fast and easy. For more information or to get started, contact customer_service@dpscondos.com |
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About Filing a Claim
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| Q. |
How do I file a claim? |
| A. |
You may simply download the form to mail or fax in. You may also obtain a claim form by contacting your property management group, if applicable. |
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| Q. |
What proof (if any) do I need (pictures, documents, etc.)? |
| A. |
Of course, the more information we have, such as receipts or pictures, the quicker the processing time. |
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| Q. |
How fast do you typically pay? |
| A. |
Your satisfaction is priority so we try to pay claims as quickly as possible. The time frame, depending on the circumstances can be as quick as 48 hours. |
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| Q. |
Will someone come to my place to verify the claim? |
| A. |
No, we depend on the owner of the property or the rental management group to inspect and report the damages. |
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| Q. |
Is there a deductible? |
| A. |
No, there is no deductible with your policy. |
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| Q. |
What is covered? |
| A. |
The policy covers the renter for unintentional damages. It also covers personal theft for the renters property and pet damages. To review the complete description of coverage, you may download a copy of the policy. |
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